Terms of service

Terms of Service

Luvin DaGr8 Life – SOAK IT UP

Last updated: [Insert Date]

Welcome to Luvin DaGr8 Life. By accessing our website and purchasing from our store, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Luvin DaGr8 Life. Throughout the site, the terms “we”, “us” and “our” refer to Luvin DaGr8 Life – SOAK IT UP.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms

By using this site, you confirm that:

You are at least the age of majority in your state or territory

You will not use our products for any illegal or unauthorised purpose

You will not violate any laws in your jurisdiction

3. Products & Services

Our products are:

Handcrafted in small batches

Made using natural ingredients such as Epsom salts and essential oils

Because of this:

Product appearance may vary slightly

Salt clumping or hardening may occur due to essential oils or moisture exposure (this does not affect product quality)

We reserve the right to:

Modify or discontinue products at any time

Limit quantities per order

4. Health & Safety Disclaimer

Our products are intended for general wellness and relaxation purposes only.

They are not intended to diagnose, treat, cure, or prevent any medical condition.

Please:

Consult a healthcare professional if pregnant, nursing, or managing a medical condition

Discontinue use if irritation occurs

Avoid contact with eyes

Keep out of reach of children

Some essential oils (e.g. clary sage) may not be suitable during pregnancy.

5. Pricing & Payments

All prices are listed in AUD (Australian Dollars).

We reserve the right to:

Change pricing at any time without notice

Correct pricing errors

We accept secure payments through Shopify, including approved providers (e.g. Afterpay where available).

6. Shipping

Orders are processed within 1–2 business days

Shipped via Australia Post or selected courier services

Delivery timeframes are estimates only and may vary.

We are not responsible for:

Delays caused by postal carriers

Lost or stolen packages once marked as delivered

7. Returns & Refunds

Due to the nature of our handmade products:

We do not accept returns for change of mind

Refunds or replacements are only offered if the product is:

Faulty

Damaged

Incorrect

To request a resolution:

Contact us within 7 days of receiving your order

Provide photo evidence where applicable

Each case is assessed individually.

8. Accuracy of Information

We aim to provide accurate product descriptions and information. However:

We do not guarantee all content is error-free

Information is subject to change without notice

9. Intellectual Property

All content on this site, including:

Branding

Logos

Images

Product names

is the property of Luvin DaGr8 Life and may not be used without permission.

10. Third-Party Services

We may use third-party services (e.g. Shopify, payment providers).

We are not responsible for their policies or actions.

11. Limitation of Liability

To the maximum extent permitted by law, Luvin DaGr8 Life is not liable for:

Any injury, loss, or damages arising from product use

Misuse of products

Allergic reactions

12. Changes to Terms

We reserve the right to update these Terms of Service at any time.

Changes will take effect immediately upon posting.

13. Contact Information

For any questions regarding these Terms, please contact:

Luvin DaGr8 Life – SOAK IT UP

Email: luvindagr8life@outlook.com 

Location: Australia