Shipping policy
Shipping Policy
Luvin DaGr8 Life – SOAK IT UP
Last updated: 2 February 2026
Thank you for shopping with Luvin DaGr8 Life. We take care in preparing and sending your SOAK IT UP products so they arrive safely and ready for your self-care ritual.
Processing Time
All orders are:
Hand-packed with care
Processed within 1–2 business days
Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location.
We ship Australia-wide using trusted carriers such as:
Australia Post
Selected courier services
Estimated delivery times:
Standard Shipping: 2–8 business days
Express Shipping: 1–4 business days
Delivery timeframes are estimates and may vary depending on location and carrier delays.
Local Delivery / Pickup (If Applicable)
We may offer free local delivery or pickup for selected areas.
Availability will be shown at checkout
Delivery timeframes will be arranged after purchase
Order Tracking
Once your order has been shipped, you will receive:
A confirmation email
Tracking details (if applicable)
Delays & Shipping Issues
While we do our best to ensure timely delivery, we are not responsible for delays caused by:
Postal or courier services
Weather events or peak periods
Incorrect shipping details provided at checkout
Incorrect Address
Please ensure your shipping details are correct.
We are not responsible for:
Orders sent to incorrect or incomplete addresses
Additional costs associated with redelivery
Lost or Damaged Parcels
If your order arrives damaged or has not been received:
Please contact us within 7 days of delivery (or expected delivery date) with:
Your order number
Photos (if damaged)
We will assess and work with you to resolve the issue.
Important Product Note
Due to the nature of our products:
Salt-based items may naturally harden or clump during transit
This is caused by essential oils and temperature changes
This does not affect product quality or performance.
Contact Us
For any shipping questions, please reach out:
Luvin DaGr8 Life – SOAK IT UP
Email: luvindagr8life@outlook.com
Location: Australia